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HMT Limited
Dept.of Heavy Industry
Dept.of Publice Enterprises
NIC
 
   
 
Citizens' Charter
  VISION
 
TO PRODUCE & MARKET, BEARINGS AND OTHER ENGINEERING COMPONENTS OF WORLD-CLASS EXCELLENCE THROUGH TOTAL PERFORMANCE LEADERSHIP.”
  MISSION
 
To establish ourselves as one of the world’s premier companies in the engineering field having strong international competitiveness ;
To achieve market leadership in India through ensuring customer satisfaction by supplying internationally competitive products and services ;
To achieve sustained growth in the earnings on behalf of shareholders .
  BUSINESS TRANSACTED
 

Business transacted by the company include

 Manufacture and Sales of quality Ball Bearings, Taper Roller Bearings and Cylindrical Roller Bearings.

   
 
OUR CITIZENS / CLIENTS
Our Clients / Customers are
 
OEMs like Tractor Manufacturers, Commercial Vehicles Manufacturers, Defence, Railways, etc., ; 
Authorized dealers for our Bearings ;
Customers from outside the country. 
  SERVICES PROVIDED:
 
Manufacture of Bearings with quality materials & good workmanship ;
Free replacement during the warranty period for any bearing found to be defective as per terms of the warranty policy ;
Country wide dealership network ;
Sufficient supply of stocks with the dealer ;
R&D wing for development of new bearings required by customers. 
  COMMITMENT
 
We shall
 
Strive continuously to assure you of highest standard of service ;
Strive to attain international standards to become globally competitive ;
Acknowledge all correspondence from you within a reasonable time of its receipt ;
Adhere to the delivery schedules committed by us to you ;
Strictly adhere to the standards, specifications stipulated in QS-9000: 1998 ; TS-16949
Always maintain the highest ethical standards in all our endeavors, business and economic activities ;
Always strive to achieve economy in all our products & services without compromising the quality standards ;
Always remain competitive through continuous improvement in our technology ;
Always be honest and transparent and would like to be seen as honest ;
Implement all the policies and directives of Central Vigilance Commission .
  GRIEVANCE REDRESS MECHANISM
 
In case of any enquiries, clarification or grievances in connection with performance of our products, the OEMs / Dealers are entitled to
 
Approach the nearest Regional Sales Office of HMT Bearings Limited for redress.  The addresses of the regional offices are given in enclosure ;;
If not satisfied, please approach the Marketing Department situated at HMT Bearings Ltd.,  Moula Ali, Hyderabad-500 040 for redress of the grievance ;
In case the customer is still not able to get his grievance redressed at the above places,  he may directly write to : 
  The Managing Director, HMT Bearings Limited, Moula Ali , Hyderabad - 500 040

Phone : (040) 27242237, Fax : (040) 27242737

Email : bearings@hmtindia.com, mdoffice.hmtbearings.gmail.com
  OUR EXPECTATIONS FROM CITIZENS:
 
Total transparency and honesty in financial dealings and all other transactions ;
Be prompt & reasonable and extend your cooperation in our endeavor ;
Ensure genuine bearings usage all times . 
  Enclosure
 
LIST OF REGIONAL OFFICES
Regional Sales Office Address Contact Person Telephone
STD Code Office Fax
New Delhi Jeevan Tara Building, 5,
Parliament Street,
New Delhi -01
Mr. L C SHARMA
011

9756758113

23742671
Kolkata 31, Chowringhee Road,
Kolkata - 700 016
Mr.Praddep Sikhdhar, Manager. 033 22263048 22177477
   
 
 
( P.SIVARAMIREDDY)
Managing Director